Our support staff has responded to your request, details of which are described below:
Discussion Notes
Support Staff Response
Dear Sir or Madam,
Regarding your hosting account xxx.com.
During the course of our security monitoring our security team identified malicious files located in your hosting account. We have removed these files or restored them to unaffected backups as appropriate and our security team has addressed the method by which they were created in order to protect your site. If you are currently experiencing any unexpected behavior on your website we are available 24 hours a day, 365 days a year to assist you anytime. You can reach us by phone at (480) 505-8877.