3. The information you’d like included in the letter. (include Deposit/Withdrawal ID’s or dates of requested balances if you need confirmation of that information)
4. The following waiver (copy and paste it in *English* into your reply if you agree with it):
I have requested Kraken to provide me with a letter confirming certain information relating to my account with Kraken (the “Letter”).
I agree and acknowledge that I am solely responsible for safeguarding the Letter and waive all rights and/or remedies to assert any liability on the part of Kraken.
The chat will then be converted into a ticket so our team can review your request and issue a confirmation letter if possible.