VIR要关闭所有的续期服务？这是要跑路了？

dianhan

This invoice is currently marked as "Collections" which means it's unpayable without contacting support. If you'd like to pay this invoice and clear up your account status, please click the button below
我的订单本来支付成功了，今天给我退款了，然后订单标记成COLLECTIONS，上面这段的意思是，让我支付服务单的费用吗？15刀？就只有我碰到这总情况吗？

已采取以下措施:

退还您在过去6个月内通过支付宝、PayPal或信用卡支付的任何款项。
如果退款导致您的服务过期,我们将为您当前任何活动的服务提供一周宽限期。
已取消任何未付**。将禁用任何自动计费。
将在任何活动服务的服务期结束时提交取消请求,如果取消请求未自动提交,请务必自行提交取消请求,因为即使有续期,您的账户也会被关闭。
任何活动服务将继续直至服务期满,除非另行通知。根据协议仅当您有资格获得免费支持时才需提交工单。例如,有限支持优惠仅当您的服务因不可用而出现有效的技术问题时才符合资格。否则,您可能需要支付支持工单费用,由于我们不再接受您账户的任何进一步支付,这可能导致您的账户被立即关闭。

所有服务期满后,您的账户将被关闭。请不要在您的账户上进行任何进一步支付或服务续订。不要移除取消请求。如果移除了您服务的取消请求,所有服务将更改为最多一周宽限期后终止。

如果您有任何异议,请随时联系我们,我们可以改为立即执行正常的账户关闭流程,在收到有关此事项的工单时,会立即终止所有服务和账户(在这种情况下,我们可能仍会自行提供宽限期)。如果您的账户有任何付款争议,您的服务和账户可能会被立即终止和关闭。如果您有任何其他账户,它们也可能会按上述流程处理,或者在一周宽限期(2023年11月17日)结束后立即终止,不再另行通知。

这是要跑路了？

vanplus

huan8qizo 发表于 2023-11-11 04:17
能给退还不错呢

MJJ: 退款但跑路。

Yzindex

我经常Push，以为早被标记了，竟然没收到。

1000ly

放弃吧，被清退了

AkHia

看着是要付费的ticket了，而且也没啥用

tg-iam

+1

我不是戏精

+1

我不是戏精

The following action has been taken:  Any payments made via Alipay, PayPal, or credit card within the last 6 months have been refunded. If the refund has caused your service to expire, we will provide a one week grace period for any currently active services. Any unpaid invoices have been cancelled. Any automatic billing will be disabled. Any active services will have cancellation requests placed at end of term, if this is not automatically placed, please be sure to place a cancellation request yourself as your account will be closed, even if there is a renewal. Any active services will continue until their expiry period, unless further notice is provided. Please only create a ticket if you qualify for free support under the agreement. For example, limited support specials will only qualify for reporting a valid technical issue with your service causing it to be inoperable. Otherwise, you may incur a support ticket fee, and as we are no longer accepting further payments from your account, it will result in the account being flagged for more immediate closure.  Once service duration has expired for all services, your account will be closed. Please do not make any further payments or service renewals on your account. Do not remove cancellation request. If cancellation request placed for your service is removed, all services will instead be changed to termination with a maximum of one week grace period.  If you have any disagreements, please feel free to contact us so we can instead proceed with the normal account closure process, which would be immediate termination of all services and account closure upon receipt of your ticket regarding this matter (we may still provide a grace period at our discretion in this case.) If there are any payment disputes on your account, your services and account may be immediately terminated and closed. If you have any other accounts, they may also be processed per the above, or as an immediate termination after the one week grace period (November 17th, 2023) without any further notifications.

dianhan

我不是戏精 发表于 2023-11-10 22:43
The following action has been taken:  Any payments made via Alipay, PayPal, or credit card within th ...

这是啥意思，真的看不懂。。。

freemjj

不干了吧

dianhan

有没有大神支个招，我应该发ticket吗？会付费吗？

打狗办

应该是要跑路