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楼主 |
发表于 2024-5-22 20:47:40
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您好，
云团队需要给您设置一个新的云管理员。
请您仔细阅读以下内容，按照要求提供批准新的云管理员的授权信。
请注意：请将电子邮件模板从新管理员的电子邮件地址发送到旧管理员的电子邮件地址。旧管理员必须发送一封“已批准”/“批准”电子邮件作为回复。
也就是说，您提供的授权信必须是.pdf / .eml / .msg 文件，该文件里面需要包含两封邮件。一封是From新管理员邮箱To旧管理员邮箱的邮件，邮件内容包含下面的‘Email body’部分并填写完整。之后用旧管理员邮箱回复给新管理员邮箱发送的邮件，回复‘"approved"或者"approval"。
收到授权信后，我将转达给工程师。
谢谢
Joyce
甲骨文客户支持
Dear Customer,
We plan to create a new user and grant him an administrator role. This way, you can log in and clean up users and resources created. For this purpose, we need your alternative email address and make sure that you have access to the email. If you do not have an alternative email, you can quickly create a new email account and share the below email.
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Per Oracle’s Security Policy, we require an authorization email from a named User, using the Account’s email address, authorizing us to create the following User as an Account Administrator on your environment(s). Thank you for your understanding and compliance in this matter.
This authorization email must be sent by the authorization provider from the Sold To party (End User) domain email account i.e. abc@companyname.com.
The authorization email cannot come from the User that will be set as Admin (ideally, it should come from the present Administrator);
Here is the example information:
Subject of email: Add admin request.
Email body:
I authorize Oracle Support to create the following User as <ROLE> (Account Administrator OR Domain Administrator OR Order Activator) on my Cloud Account.
Tenancy name:
Full Name: <First Name <Last Name>
Email:
Role: Account Administrator & Identity administrator
SR#:
IDCS GUID:
Note: The approval email should be in English language and attach the approval email only in .pdf or .eml or .msg format to this SR.
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PLEASE NOTE: Please send the above email from the new admin's email address to the old admin's email address. The old admin has to send an "approved"/"approval" email as a response. Then, attach this email to the SR for processing the request.
Best Regards,
VENUPRASAD
按照sr要求发送邮件
但是我不知道其中的idcs guid 该如何填写 |
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发表于 2024-5-19 20:19:12