- Dear Valued Customer,
- We are upgrading from SolusVM to a new, user-friendly control panel called VirtFusion, offering features such as backups, SSH key management, and custom ISO support. As part of this upgrade, the EPYCMILANJP3 node will be deactivated.
-
- Action Required
- To ensure a smooth transition, please back up any necessary data from your VPS by Sunday, January 26th, 2025. Once your backup is complete:
- Open a support ticket to notify us.
- Indicate if you’d like to retain your current IPv4 address, and we’ll assist with recreating your VPS on VirtFusion.
- Additional Options
- If you prefer to remain on SolusVM, a migration may be required to consolidate your VPS with available SolusVM nodes. We will provide a schedule if this is needed. Please inform us of your decision within 10 days of receiving this email.
- If you would like your VPS recreated on the Softbank node, please include this request in your support ticket.
- Please do not reply to this email directly, as responses may be filtered into our Spam/Junk folder.
-
- We appreciate your cooperation as we work to improve your experience. If you have any questions, feel free to contact us via our support portal.
-
- Sincerely,
- The GreenCloud Team
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尊敬的客户:
我们正在从 SolusVM 升级到一个新的、更易用的控制面板 VirtFusion。VirtFusion 提供备份、SSH 密钥管理、自定义 ISO 支持等功能。作为此次升级的一部分,EPYCMILANJP3 节点将被停用。
**需要您的操作**
为了确保平稳过渡,请在 **2025 年 1 月 26 日星期日** 之前,备份您 VPS 中的所有必要数据。在完成备份后:
1. 请提交支持工单通知我们。
2. 如果您希望保留当前的 IPv4 地址,请在工单中注明,我们将协助您在 VirtFusion 上重新创建您的 VPS。
**其他选项**
- 如果您希望继续使用 SolusVM,则可能需要将 VPS 迁移到其他可用的 SolusVM 节点进行合并。若有需要,我们会提供相应的迁移计划时间表。请在收到此邮件后的 **10 天内** 通知我们您的决定。
- 如果您希望将 VPS 重新创建到 Softbank 节点,请在支持工单中提出此请求。
请不要直接回复此邮件,因回复可能会被过滤到垃圾/垃圾邮件文件夹中。
我们感谢您的配合,致力于为您提供更好的使用体验。如果您有任何疑问,请通过我们的支持门户联系我们。
此致,
GreenCloud 团队
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