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一早上论坛和群里各种刷,给你们说一下。
就不全文了,大部分都是废话。
就是告诉你们,他们在对你们这些账号去掉vat的时候碰到了问题,正在尽最大的努力修复,什么时候修好不好说,反正修好会跟你们tk通知的。
同时,你可以继续购买使用他们的服务,价格是含税价格,一旦他们把问题解决了,到时候会给你们退税的。
就这个意思。
Dear Sir / Madam,
We apologize for delayed answer.
We have an issue with VAT exemption on your Kimsufi account.
We are working on a solution and we will apply that exemption as soon as possible.
When it will be done, we will let you know about it in this ticket.
Meantime you can pay your orders with VAT and after VAT exemption
will be applied on your account, we can refund that already paid VAT.
If there is anything else please do not hesitate to contact us.
Kind Regards,
Jan
Kimsufi Customer Support
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