VirMach 成员，提供商，顶级提供商
凌晨2:23
hjh142857说：@VirMach好像**在太平洋标准时间2019年12月4日上午11:30之前自动被拒绝或取消了。规则改变了吗？我不知道是否应该付款，因为系统立即取消了**。>。<
CLPeters说：我今天对某项服务收取了费用，该服务的到期日为11/29/2019，并于11/18/2019被取消。付款方式是信用卡，而不是贝宝订阅。
dTQzBen8说：@VirMach似乎收回了每个人的未付账单，包括被拒绝的账单。
如果您有想要拒绝的东西，请立即登录并检查，您仍然可以得到它！
抱歉，我们在WHMCS上度过了一段愉快的时光。他们推出的更新不尽人意，这导致了一些重大的计费问题。其他一些第三方插件也有其他问题。我们切出了一些有问题的模块，并编写了自己的代码来解决所有问题，但是WHMCS如何处理取消仍然存在一个特定问题。自2019年11月26日以来具有**到期的人被取消可能会受到影响。
如果您提出取消要求并被收取费用，我们将兑现所有退款，并且我们将自己仔细检查这些内容，以退还不应该收取费用的人员。
幸运的是，这还没有去年WHMCS尝试向人们收费5次的糟糕。
埃德蒙德（Edmond）说：认为这是他们的“收藏”效应，尝试使它们全部自动付款，因此没有人再尝试使用自动结帐机器人。
问题是，即使是我取消的服务，一些合法取消的**（如我的）也已被转回“未付款”。这是一个问题，但对我而言并不重要，因为我没有记录付款方式。
我们会立即清理这些，这是我们自己重新编码的模块的一部分。
VirMach Member, Provider, Top Provider
2:23AM
hjh142857 said: @VirMach Seems like invoices which auto declined or cancelled before 11:30AM PST December 4th, 2019 back again. Is that the rule changed? I don’t know if I should pay cause the invoices were canceled immediately by the system. >.<
CLPeters said: I got charged today for a service that had a due date of 11/29/2019 and was canceled on 11/18/2019. Payment method was credit card and not a paypal subscription.
dTQzBen8 said: Seems @VirMach got everyone's unpaid bills, including those declined, back.
If you got something you want declined, login now and check, you may still get it!
I'm sorry, we haven't been having a fun time with WHMCS. They rolled out a less than stellar update, that caused some major billing problems. We also had additional problems with some other third party addons. We cut out some of the problematic modules and wrote our own code to fix it all, but there was still a specific issue with how WHMCS handles cancellations. People with invoices due since 11/26/2019 who cancelled may be affected.
We will honor all refunds if you placed a cancellation request and got charged, and we're going to look through these ourselves to refund people that shouldn't have been charged.
Luckily it's not as bad as last year where WHMCS tried charging people 5 times.
Edmond said: Think this is their “collections” effects, try to get them all auto paid so no one’s trying auto checkout bots again.
Problem is, some of the legitimately cancelled invoices (like mine) has been turned back to “Unpaid”, even if it’s for a service I cancelled. That’s a problem, but not a big deal for me, since I don’t have a payment method on file.
We're cleaning these up right after, this is part of the module we re-coded ourselves.
|
发表于 2019-12-10 10:30:45